LADE

Refund policy

Last updated: October 23, 2026

Your mandatory consumer rights take priority over this policy, including the time limits and condition requirements below.

Our standard return and exchange policy

You may request a return within 7 days after receiving your item. For this voluntary return policy, items must be unworn and in the condition received, with proof of purchase. Exchanges may be requested within 7 days after delivery, subject to availability.

Email info@lakersalldayeveryday.com with your order number and the items concerned. Contact us for return instructions and the correct destination before sending merchandise. An email clearly stating your cancellation is sufficient to notify us; you do not need our approval to exercise a statutory cancellation right.

UK and EU consumer cancellation rights

Where UK or EU distance-selling rights apply, you may cancel without giving a reason within 14 days after you receive the goods (or the last item in a separately delivered order). After notifying us, send the goods back within a further 14 days. You may inspect and try on goods as you could in a shop; a deduction may apply for loss of value from handling beyond what is necessary.

We will refund the purchase price and the cost of our least expensive standard outbound delivery within 14 days after your cancellation notice. We may withhold reimbursement until we receive the goods or evidence that you sent them back, whichever is earlier. Refunds use the original payment method unless otherwise agreed. These rights also apply to sale items. Any mandatory rights or longer periods provided by applicable law prevail.

Damaged, faulty or incorrect goods

Contact us as soon as possible so we can resolve the issue. Our voluntary seven-day window does not limit your legal rights for faulty, misdescribed or incorrect goods.

Refund status

For voluntary returns, we will notify you after inspection whether the refund is approved. Approved refunds go to the original payment method; bank posting times may vary.

Optional cancellation notice

You may email: “I cancel my order [order number] for [items], ordered on [date] and received on [date]. My name is [name] and my address is [address].” You may use your own clear statement instead.